When my grandson was five years old and extraordinarily shy, his language was very hard to understand. Kids would often ask him, "What did you say?" and it was frustrating for him. From the very first session, Susan Rohrbacher knew just how to make him engage with her and be responsive, cheerfully. She gave up tips to support his progress at home. We worked with her until he moved out of state and started speech therapy elsewhere. Mrs. Rohrbacher was helpful by communicating with the new therapist to ensure a smooth transition. I was very pleased with her service and would highly recommend her.