I worked with Terrie, the owner. She was very knowledgeable and experienced. She helped me choose appropriate equipment for my home theater needs (and dreams) in a newly constructed home, as well as helped me design a custom cabinet to house it in, along with a 61inch dlp tv. I started working with her while the house was being built and she suggested ideas for pre wiring and integrated sound throughout the house. Very low key sales. Very comfortable to work with.