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      Details

      metrics + actionability

      General Info

      Want to improve your customer satisfaction surveys? Or need to improve your customer service? The best way is with Portland, OR-based Interaction Metrics. Interaction Metrics innovates by combining customer experience metrics with actionability and celebrates client success through certifications and trophies.

      HoursCLOSED NOW
      Regular Hours:
      Mon - Fri
      Sat - SunClosed

      Contact Info

      Phone:

      Main - 503-205-7003

      Address:
      107 SE Washington St Ste 162 Portland, OR 97214
      Email:

      Link:

      http://www.interactionmetrics.com

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      Categories
      Market Research & Analysis, Business & Economic Development, Business Management, Business Plans Development, Marketing Programs & Services
      Services / Products
      Customer Satisfaction Surveys, Customer Interviews, Text Analysis, Touchpoint Questionnaires, Customer Service Evaluations, Mystery Shopping, QA Standards, Model Answers, Customer Service Plans, Customer Service Skills Training
      Associations
      Customer Experience Professionals Association (CXPA), Business Marketing Association (BMA), American Society for Quality (ASQ), Computer Human Interaction Forum or Oregon (CHIFOO).
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      Data provided by one or more of the following: Thryv, Data Axle, Yext.