my computer was in pieces! Kenn was able to save my hard disc and re install everything on a new computer. the new computer was hard for me to utilized and he was also able to adjust the functions that a regular computer do. It was so much easier for me. Kenn is wonderful, service is great, technique perfect (he explains things so you have an idea what why this is happening..) plus give extra tips to ease your work :) I will recommend Kenn for all!