It is pretty rare that we get what we ordered. Last week, they were out of biscuits so they gave us two pieces extra of chicken. Today,they were out of grilled...I am not suppose to have the deep fried for health reason. but since they only had one piece of grilled left, my husband said well just give me an extra wing then. so we ended up with 3 wings, a breast, one biscuit, our potatoes and gravy and slaw.No utinsel,and no napkins. My husbands order was suppose to be dark meat., this kind of thing happens to us all the time.....and so much of the time, they are out of grilled!!!!!