Horrible place with very rude and not knowledgeable personnel. There are not enough parking spaces for visitors, but "conveniently" there are no warning signs telling people they can't park at the common area parking spots, so what they do is tow away your car almost immediately without any warning and at your own expense, of course. When you come back, your car is gone, but again no signs telling you that you parked illegally and no info of a tow company that took your car. The only job the staff is good at is reporting your car to a tow company, that's all they do all day. There is not one single sign saying that you cannot park here or that your car will be towed. So it's a very profitable and illegal business for the Tesoro management and the Howard Tow Company is Canoga Park. They even towed away the car of a potential resident who came to get more info on moving her mom to the Tesoro apartments. Getting your car from a tow company-$117, not to mention that you need to get there