Super nice people. They paid me a fair price for my laptop, and when I got my new one, they helped me figure out how to move my data from my old one at no extra cost. They also fixed my friends computer the same day they droped it of. They have alot of techs working there and the Front desk guy Josh told me they dont like to go home if any system is in longer then 3 days without a fix for it.... Thats quick, I was going to TC max, and they say up front its 2 weeks. The Bytes n Bits guy was nice, when I went there to buy a computer, his prices is cheap, but so is his coputers, they where all like from the year 2001 and 2002... I got a laptop less then a year old with win7 from onestop for 50 bucks more then the other guys 10 year old computer...