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Exotic Aquatics

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Fish & Seafood Markets, Aquariums & Aquarium Supplies, Aquariums & Aquarium Supplies-Leasing & Maintenance

2929 Custer Rd Ste 317, Plano, TX 75075

972-519-9559

CLOSED NOW: 
Today: 10:00 am - 8:00 pm

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REVIEW SUMMARY

  • 5
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  • 3
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  • 1
5
1 Reviews
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
anonymous

10/16/14

Highly recommend them. Staff is very knowledgeable and willing to help with any and all problems. Recommendations are always spot on. They know fresh water and salt water setups, fish, coral etc. They have moved 2 salt water setups for me and have done an excellent job on both. Have a problem bring a picture and a water sample. They will tell you how to fix it.

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J
jaclyn.allsup

05/18/14

Provided by YPmobile
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Best place in DFW

I have been using exotic aquatics for the past ten years and have always been very happy with the product and service. Ramin and his staff are very knowledgeable and helpful and have some of the best exotic fish and coral I have seen. I would highly recommend them to everyone!

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C
Cara S.

05/17/14

Provided by YP.com
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I have been shopping at exotic aquatics since they first opened. I started with a freshwater tank and just recently bought a 210 gallon saltwater which they maintain for me. The store is always very clean and the fish and coral are always healthy. Ramin and his staff have always been a lot of help answering my questions. Their service staff is prompt and professional.

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L
Leah A.

05/12/14

Provided by YP.com
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Well stocked store with great selection of fish and coral. Customer service is a priority, employees are friendly and competent. Visit this store for all of your aquarium supplies!

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H
honestrev

06/18/13

Provided by YP.com
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Avoid! Over priced fish and coral, saying you pay more for quality when most of the fish have ich or are in OK condition. Many of the employee claim to know what they are doing but have not only sold me fish i shouldn't have bought but have seen happen to other customers as well! An older gentleman Nathan and a young girl (Gabby i think) are the ones to avoid!! Have no problem saying something as fact which with further research proves completely wrong! The old manager Chris was extremely helpful and knowledgeable but unfortunately isn't there anymore! Only talk to a wonderful kid named Preston, gives you spot on info and really know the hobby well! I'm writing this review because i had an encounter with the owner Ramin and was extremely stand offish and rude! He showed no interest in my business or my concerns! Avoid Avoid Avoid but if you do go only ask for Preston...PERIOD!

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L
lirpay

05/09/13

Provided by YPmobile
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NOT GOOD

I was sold the wrong animal and offered nothing. I ordered African dwarf frogs and was sold African clawed frogs instead. They sold me many fish and said they would live fine with the frogs. The clawed frogs ate ALL OF OUR FISH. This was very upsetting and very expensive. I would not recommend buying any animals whatsoever.

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H
hotintexas80

03/23/13

Provided by YP.com
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I have been shopping at Exotic Aquatics since I started my aquarium 6 years ago. The staff members are extremely knowledgeable and helpful. The store is also very clean and the fish are healthy. If you have a saltwater aquarium, no need to check this place out. They have a huge selection of fish and coral. Although I don't own a freshwater aquarium, it seems that they have quite a nice selection of freshwater fish as well. The show tank you see when you walk through the door has a huge tree trunk and discus in it. (Pretty cool for a freshwater tank). Anyway, if you are looking for honest advise, great selection and competitive prices, look no further.

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L
lisaben73

01/30/13

Provided by YP.com
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Buyer beware! I recently bought a Longhorn Cowfish from this store and now I've got a tank full of ICH. And despite our best efforts and those of my monthly fish service he died a slow sad death. (Still fighting ICH to try to save my remaining fish that were healthy prior to the Cowfish)

The other fish I bought from them (for my reef tank, also healthy, serviced monthly by professionals) died within 3 days and they would not even give me store credit, I would have settled for even half, but nothing. They were condescending and said my salinity was too low. I tested it, it's not, it's fine.. When I purchased the fish the manager said if they died, they would work with us, not the case. The rep said the owner would take it out of his check. Really poorly run place. You can't trust these guys to shoot you straight. BEWARE. NEVER again will I purchase anything from this store and I warn others of the same. No wonder there is always a help wanted sign on the door. So very dissappointed.

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T
thefishfiend

02/15/12

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Wow, just W.O.W I've been to a...

Wow, just W.O.W I've been to a LOT of fish stores, and I have to say this was one of the best ones I've ever been to, if not THE best. The fish were kept in CRYSTAL CLEAR water with plenty of room to swim around. They have a built in tank in the wall by the tanks for sale, and several other smaller tanks with fish in them. It's obvious by the amount of maintained show tanks that the staff really enjoy taking care of fish! While the coral was fairly pricy, it was very pretty. The plants were gorgeous too!



Even if you don't buy any fish, Exotic Aquatics is a place that I could spend hours in. It's really like a huge aquarium!



The only complaint I'd have is that when you initially walk in, things seem a little cluttered. The counter has a lot of stuff behind it, and the fish supplies are on these ugly white shelves. But then again, It isn't a big chain, so maybe they can't really afford super nice shelves.



Very helpful staff that really wanted my best interest. I went and asked about pure ammonia for fishless cycling, and the guy told me: "We sell it, but it's a waste of money, just use fish food, it's better for the PH anyway." What honesty!



4 stars for the pricy coral, and clutter, but all in all, a MUST go!

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K
k2thet

01/28/12

Provided by YP.com
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Really great store, great sele...

Really great store, great selection of fish, fresh and saltwater. They always have the best plants and usually good deals like buy 2 get 1 free, all fish are healthy and great. Really enjoy the friendly knowledgeable staff, always quick to help me!

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D
dirkmartin

10/05/10

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Good for beginners

They have large quantities of cheap easy to take care of fish and corals. Not many unique items. Turn over of store staff makes getting consistent help hard and they are not service oriented to larger reefers.

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DETAILS
General Info
Exotic Aquatics is your Dallas Aquarium super store and Dallas Aquarium Service company. We proudly maintain many Dallas aquariums, providing our customers with exceptional aquarium service in the Dallas area and competitive pricing. Our knowledge and experience ensures that we can effectively present and intelligently preserve aquatic animals in your Dallas area home, office, or place of business. In our web site we introduce you to our Dallas aquarium service programs, custom design and installation services, and our new Dallas aquarium retail store. You will also find a gallery of pictures containing a few of our aquarium service customer's. These pictures are examples of the care we provide and aquariums we can create and install. From saltwater reefs, marine fish, or freshwater environments; from small, simple tanks to large, involved systems, Exotic Aquatics will do it all.
Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Fish & Seafood Markets, Aquariums & Aquarium Supplies, Aquariums & Aquarium Supplies-Leasing & Maintenance, Pet Stores, Tropical Fish
Payment Options
Location
Custer Park Shopping Ctr
Neighborhood
Caddo Park
Other Information

Parking: Lot

Data provided by one or more of the following: Thryv, Data Axle, Yext.