I needed a primary care physician and was told this was a good group. I had one visit last year, which was less then satisfactory - the doctor doesn't do exams below the waist so I still had to find a different doctor to complete my long overdue annual exam. I don't need a doctor often, and because I needed an annual exam, thought I'd try it again.



I waited 45 minutes for the doctor, asked 3 times how much longer, and finally had to leave. Their website says to let them know if you're going to be late so they can reschedule. The doctor billed my insurance company for a visit. I called them and explained I had seen the doctor and they need to submit a correction. Agreed. My insurance company has been trying to reach them for a week to fix this and because there is only one number for the whole group, no attendant, they're working on it.



And today to add insult to injury, I got a bill for $25.00 to send my records to my new doctor who can keep a schedule.



Unless you have time on your hands, willing to pay for services not rendered, run to the nearest exit.