If I could give them no stars I would. This store made buying a ring more about the amount that I couldn’t spend that what my engagement was really about. They made me feel very small when I chose a little diamond. My fiancé and I sent out a band to have a diamond put on it and when we came to pick it up, they hadn’t put the diamond on it. The man in the store didn’t even notice, we had to inform him. The man at the store did not seem very remorseful if their mistake. This changed all of our plans to get photos done and was a huge inconvenience. I would not recommend this store to anyone. Save yourself the heartache and go to any other store.

They guy behind the counter had a horrible attitude, made me not to ask questions, so we respectfully left. The guy then watched us leave and stared us down while we were getting in our car. The most ridiculous experience I've ever had at a jewelry store and I will gladly never enter a Kay jewelers ever again. Such a shame because this store just opened.