Had seen a few dentists in Pittsburgh area before I found Dr. Hayner. Left my first dentist because he delivered sales pitches and tried to sell me on whitening & products I did not need nor could afford. The 2nd dentist because the fillings he did fell out after only 2 months. Arrived at Dr. Hayner's office via a referral from a friend and could not have been more pleased with the care & time he took when treating me. His staff is amazingly kind and helpful. A procedure was never completed without my approval. The office manager handled all insurance filing. I always arrive at my appointments knowing that I am at the most talented and caring dentist in the city.