I really like Dr Andrea Cangin. And her technician seems skilled, gentle and kind. Dr. Andrea actually will take time to talk to you and explain things about your animal's condition and treatment. I was really impressed because other vets are not so forth coming. Dr. Fisher seems like a nice man, but, seems not to be able to handle cats very well. He seemed somewhat wary of getting too near my cats. Dr. Andrea was much better with my cats, so,I go to her when I make appointments. Patty, the office extrovert has a large friendly greeting when entering the office, but, she has made some 'eyebrow raising" statements to me about my cats, when no one else was around. I was sometimes made to feel like my cats were not welcome at East End because my cats hissed and were afraid when at the office. But, Dr Cangin is fully capable of handling my cats giving them vaccinations and doing blood work on them. Dr Cangin does NOT believe in "over vaccination" which is the modern way.