Firstly whoever answers the phone is just rude. These people don't care about what your needs are clearly. I've called plenty of times only trying to see if someone is available for me to pick up my check. I can never speak to someone because no one is there or he's "sick". This is very rude and unprofessional. There should always be a second person available to assist someone with this sort of need. I have a family to feed so we have yo starve because someone's off "sick". Corporate will definitely hear from me.