We had an absolute awesome experience with the gals (Sherrie and Jennifer) who are right there when you walk in! So helpful, friendly, and knowledgable about fabric and upholstery. We brought in a chair and they measured and spent time helping us decide what would work best. They were so good with fabric, that we're pretty sure we'll head back there when we want new carpet. We live on the west side, so it's a drive for us - but we'll definitely head back there again for their great service and reasonable prices!