This place is GREAT. It's a family owned business, the owner is a 2nd generation shoe repairman. They have great skills with leather. I've had boots repaired, shoes, even purses, belts, and a pair of reboks that split from the sole! Rude? I don't know where that comes from. The guys are funny, friendly, and when you step into the place it's very old world... you know who repairs anything these days? I have saved hundreds of dollars and worked with these guys for years.