General Info

Dean Loiacano Phoenix Arizona 85022 602-418-0550 deanthephoneguy@yahoo.com OBJECTIVE To obtain a Professional and Challenging, interesting and fun position with a Successful Corporations as a solution man, Trouble Shooting as an Information Technician Independent contractor SKILLS & QUALIFICATIONS • I have maintained the Attitude of No Problems Only Solutions. My technical expertise on a wide variety of projects that I have successfully accomplished has gained me a lot respect from my superiors. If I cannot fix it? I will at the very minimum have some sort of solution for that problem. I have been challenged by some of the most complex problems that other techs would call me in when they have exhausted all their troubleshooting techniques. I have had to jump in on very tense situations and perform my special services to make all parties satisfied • Project manager of multiple Projects and Technicians, Estimating job cost all materials, and Labor • Network design; configure structured back bone Fiber Optic, cabling, LANs to WANs, Fiber Optics, CAT 3, 5, &6, RJ6 Coaxial, 25 pair to 600 pair copper binder color codes • Business Communications office systems, Telecommunication, Pots’ lines, T1, PRI, SIP Trunking and VOIP Programming, Voice Mails, ACD, call accounting, Hotel Motel Switching Features • Computer Systems Technician I worked on loading& working on different Operating systems like Microsoft, XP pro, windows 2007, Vista, and Linux Red Hat Fedora systems, command prompt coding. • Hardware Installations. Mother Boards, AT, baby AT, ATX, and Mini ITX. Video cards, NIC cards, Wireless cards, Sound cards. Update Drivers, • Password Lock out, Virus, Spyware, Popup Issues, Email and Printer Problems, Remote Accessibility, • We also ran many different programs like Microsoft word office, PowerPoint, excel and Word 2003 and Quick Books. • POS systems with Cisco routing, Catalina coupon printers, servers, IT rack installation, and system upgrades. cctv, Voip.