Extremely irresponsible. No matter how little the job on the car, they keep it as long as they can to charge for storage. They only care about trying to make a high estimate, to make the most money they can. Awful customer service. If you can, take your car out as soon as possible. My car was there for the bumper, and it just sat there for 5 weeks. Excuses. Excuses. Excuses.