Mr. Jones came to my home and cleaned my area rugs. He was on time and very professional. My carpets were not wet when he was done and he also cleaned my couch and loveseat. He used special chemicals that did not harm my carpets or my wood floors underneath. The stain guard was also a winner with me since it has protected my carpet after a year. I will definitely choose to get my carpets cleaned by the Carpet Cleaning Genius.