I have always told my kids to shop locally and support our local economy. I have purchased several skim boards and various accessories from this shop. My son, who is 17 1/2 went in to purchase a fiberglass skim board (he has a job and plenty of money) The clerk was too busy talking to a friend who had arrived at the shop and never once paid attention to my son and asked him if he needed anything. Dont assume that anyone walking into your store is not there to purchase. Needless to say we are going elsewhere to buy.