I love them!!! I took my puppy there from day one because of the price but then realized it was the best desicion not only are they super friendly an loving toward my dog I called to ask about prices an the girl answered the phone did not have the answer so she said she would get the Info an call back I got a call the same day with exact numbers...honestly I can tell they care an aren't just there to make money even if I moved from perrysburg would still make the trip to go there... Great!