I originally had 3 real estate loans for over 10 years with Gulf Winds Federal Credit Union. I paid off one and tried to work with them on the other 2. They were not helpful after months of requests. I would NEVER use or recommend them to any one else.
Jeff

I have been a bank teller and have never seen so much mass confusion in a bank. When I opened my account I was not told I could not have temporary checks until I asked a couple of days later. I had no atm card and no way to get to my money because I work 9-5. WHAT? no Saturday hours? That's unheard of. Then, I got a day off and tried to call to get some account info and was 64th in line on the callers list. Then I was told at the bank that I cannot call a local branch because they are not cleared to give any account information because they don't identify over the phone. Its not rocket science. get a birthday, ss# or account #. Also, today as I tried to call the number given (479.9601) to get account info, I was given the option to press 9 to get the extension number I wanted. I pressed 9 and then it asked for the ext #. good. then after I pressed 642 for the extension, it rang about 10 times and took me back to the original greeting, over and over. this bank and its service sucks.

best customer service ever!!