Terrible Experience!!!

Please be aware that the Realators are not very good. I was working with Margarita at the Pembroke Pines location. It was my first time renting from a private landlord. She was very unfamiliar with the properties. So much, that she forgot to tell me that there was an HOA application needed for the property that I put an offer on. 2 days before move in, she says oh by the was... You need to do this application. I find out that it's a 25 business days waiting period to process and I cannot move in without approval. This leaves me in a tough spot because I couldn't stay in my current place because it was already rented. It told the Realator that the property would not work because I have no where to go until the approval is done. She called me later with no remorse and asked if I think I could possibly pay the deposit and sign the lease anyway. ARE YOU KIDDING-- NO!!!! I am now left to stay in a hotel until I can secure another apartment.

Be very careful people!!!!

This company cant handle their own office in Broward, so what would lead anyone to believe they can efficiently sell or rent properties. I called in regards to a rental that was recently listed on realtor dot com where they were listed as the rental agents. When I called the provided number and after several minutes of ringing, the woman that answered had no idea what I was talking about until I said it was listed on that website with your company as the agents. She at that point exasperatedly asked me to hold as if I was wasting her time. I sat on hold for 5 mins at which point I was given the number to the Real Estate Agent whose listing it supposedly was. I called and the number went immediately to voice mail. This was Tuesday and was the case for 3 days straight with no response to the voice mail I did leave. I finally called the office BACK and explained that I wanted information on this rental and that the number they gave me must not be right. She asked me what number I had and said that it was right then asked me to hold. I SAT ON HOLD FOR OVER 20 MINUTES! At which point they picked up the line, with Friday chatter in the back ground and hung up on me. I called back and no one ever answered again. IF YOU CANT EVEN GIVE ME A WORKING NUMBER TO YOUR OWN REALTORS, NOR HANDLE A FRIGGIN RENTAL, WHO WOULD BELIEVE YOUR COMPANY IS COMPETENT ENOUGH TO HANDLE THE DETAILED AND TEDIOUS PROCESS OF HOME PURCHASING AND SELLING!!!!!! YOUR COMPANY NEEDS TO RE-EVALUATE THE STAFF!!!! Thanks for showing me from the jump that dealing with your deplorable company would be nothing but a HEADACHE.