If I could give 0 stars, I would. Terrible. Don't believe the website, no coffee brewing and no friendly staff. Arrived at 1pm for 1:15pm appointment, at 1:30 (after waiting patiently) another client arrived saying she had a 1:45 appointment. Esthetician comes out at 1:40, knows the woman with the 1:45 appointment and takes her right in. I ask why, since my appointment was before hers and am told 'oh, it'll only be 10 more minutes' - no apology or anything!. No one said 2 words to me the entire 40+ minutes I was there. Unbelievable. Don't waste your time or money.