I took my German Shep/Chow mix there to get groomed yesterday, and was very happy with the result! The customer service is great, and the grooming looks wonderful! Plus, it's nice that she has the option of either staying in a crate until picked up, or playing in the doggie daycare-I chose daycare! I've been taking her elsewhere for the past 9 years up until this point, and didn't know it was even possible for her to look as good as she does! Highly recommended!