I've ordered flowers from here three different times and each time the experience was worse than the last. This time is truly the last. I'm sure they are good enough at snipping flowers and jamming them into vases, but as far as running a business and attending to the details of tracking an order, they have zilch. I called to ask if my order would be delivered today and the man said "yes, of course." When I asked if he wanted my name or the order number, he explained it wouldn't do any good because all the orders were out on trucks and he wouldn't be able to tell if mine was among them. Really?

I called them back at the end of the day only to find out that while my order was placed, it was never acted upon by the florist and no flowers are out for delivery. they offered to deliver them on February 15th. Thanks, but no. I tried and tried and tried to get to the bottom of this and ensure that flowers were delivered. This is quite possibly the worst florist in Pasadena

I love their flowers, they are so beautiful and they stay fresh longer than other flower I have purchased from other competitors. The service is awesome, always friendly and helpful. I highly recommend them..

When you drive by the corner of Arroyo Parkway and Del Mar in Pasadena, you may not think Duran's little florist kiosk looks like much, but the service and the quality for the price will definitely prove you wrong. The staff is friendly, and genuinely care about creating beautiful arrangements within your budget.