i still have a xbox x still in there now for 2 weeks

Friends and neighbors: NEVER EVER TAKE YOUR COMPUTER REALLY CHEAP GEEKS. The manager is a verbally abusive NUT. I find this statistic unbelievable. Their customer service is NON-EXISTENT. Not only is the customer never right but they can be hung up on and verbally abused. It was f... this and f... that and that wasn't good enough. He (The manager) kept shouting it at me with more f...ing, f...ing... f...ing. I had put a review on THUMBTACK.COM stating my issue and that the service man had hung up on me. After getting verbally abused by the crazed manager the service man stated I had accusing he of cheating me and cussed HIM out. He could not get my computer to charge (he said it did when it let his store). I asked for my old battery back (took him five minutes to find). HORRIBLE.

Took my iPhone in to replace my screen. They stripped out one screw hold and didn't put the other screw in. They said it was like that before I took it to them. Strange that it was never messed with until they had it.

I TOOK MY LAPTOP TO THEM DID A GOOD JOB ON IT. SO GOOD IM TAKEING MY HOME COMPUTER TO THEM.IM SORRY ABOUT YOUR LUCK BUT THINGS DO GO WRONG.LIFE IS NOT GOOD ALL THE TIME.IF YOU CAN NOT SAY SOMETHING GOOD . (DONT SAY IT) THANK YOU CHEEP GEEKS

Do not deal with these people. Pretty much scam artist...bate and switch tactics. Won't do refunds after they sell you crap. Stay away!!!

Just got my Iphone 5c fixed three days ago only needed a screen replacement and back replacement ever since its been turning off and on when I charge it and it is not charging the right way and when my phone is on the screen with the apple it shows half of my apps on the side and I went in again yesterday and was told it was the new battery but I doubt that I need it fixed I spent $130.00 on it. It needs fixed the right way. Great service and very kind people though.

I had 2 laptops that needed repair. One, a brand new ASUS, would not boot up and the other a new HP needed a new power port. Staples told me the motherboard in the ASUS was dead and the power port in the HP would cost $300.00 to fix after being sent out for repair (approximately 6 weeks to get back). RCG replaced the hard drive, not the mother board, in the ASUS and power port in the HP for less then Staples was going to charge to fix the power port in the HP. I had my computers back in 3 working days and both are working like new. Take your electronics to Really Cheap Geeks if you want it repaired the right way the first time.

Every time we go, it is fast service and always customer focused attention. We highly recommend this business.

I have never witnessed such care for the customer! These fellows give the best service I have ever seen. They are honest and efficient. I would never go anywhere else. I just moved to the area and am delighted to find them. You will be, too.

Terrible customer service! I bought three laptops. All three had serious issues when I bought them. The first one would not charge or work on the battery. The second one would not charge unless I held the charger plug just the right way. The third one would randomly freeze and reboot. I brought the laptops in as soon as I noticed these issues. They claimed to order me a new battery for the first one, but I have yet to hear from them and all of my calls result in stalling and "we will call you back". The second one they claimed I broke and that it worked fine when I bought it. They refused to warranty it or even look at it with out me paying $79 to get the power jack fixed. A week after me buying it!!!! The third one they denied ever misbehaved, even when it happened right in front of them! When I brought up the fact that I was very unsatisfied and that I wanted a refund the owner proceeded to cuss me out! I would not recommend this shop to anyone!

Granted, my needs were very simple, turned out I just needed a new magsafe power cord for my mac. However, I have to say that I found my interaction with Really Cheap Geeks a pleasant one. I went there hoping for the best but knowing that if I needed something more technical they could do it. They went strait for the easiest answer, didn't try to milk me for more services or parts. They even offered to look around for a used magsafe to save me money. They were professional, courteous, friendly,and quick to take care of the problem. While I can't speak to their technical services I think their customer service was great. If I had a more serious problem I would take it to them.

I received a laptop for a customer where Really Cheap Geeks had worked on the laptop and told the customer that the computer had a bad hard drive and the computer was not worth saving;;;it also had a broken hinge on the screen. They sold the customer a used laptop that the customer had nothing but trouble with. The customer brought both laptops to me to look at and I fixed the 1 they said had the bad hard drive......which nothing was wrong with the hard drive... and also fixed the screen hinge that they said could not be fixed. As for the used one they sold them for $300.00 .....someone had stripped the laptop..... took it from 4GB of ram to 1 GB of ram and then the hard drive was a 320GB it went to a 120GB. This use laptop had been stripped of it hardware had ALL the users information and pictures on it. I guessing when they got it in on trade they didn't remove and of the user data. A very poor way to run a computer business. I an sure that some people have had some good luck at Really Cheap Geeks... but to me, telling people they have a bad hard drive and saying the laptop is not worth fixing and then selling them another one with someone information and pictures on it is way passed a problem I can over look. Please be careful using Really Cheap Geeks because that is what you will get.....a cheap geek!

Great service trade and sell prices are fair and items are cheap

I called these guys about replacing the keyboard on my mother's laptop and installing pre-purchased RAM on my late-2011 model MacBook Pro. They gave me a quote of $35 for the keyboard and $20 for installation of the RAM, which I thought was a steal. I dropped the computers off and picked them up a little while later and they refused to take my money for installing the RAM. He even showed me how to easily clean up my MacBook so it'd run a little faster. Very nice guys. I'll be going back to them in a few weeks when I upgrade my hard drive in my MacBook.

Awesome customer service , will be back if needed ! Thank you so much !

i have been coming here since they opened the service is top notch the staff is great would not go anywhere else

Hired them to build me a computer...Blew up 3 months later because the power supply was too small...They wanted me to pay 90 dollars more to fix it...sorry no way...Bought my wife's gaming laptop from best buy with same specs...blew up in 4 months...best buy sent entire new laptop for free...Really cheap geeks guarentee on work is they will fix it if you pay them...they do not stand behind their work. I will never shop for parts or service there again.

I have always considered myself to be a bit of a geek. So when my system crashed, I thought I could figure the issue out myself. Well, a couple of hours and too many headaches later, I gave up and called my Really Cheap Geeks. Within a few hours, a technician had the situation diagnosed and though my computer wasn't salvagable, Really Cheap Geeks hooked me up with one that better suited my needs, at a fair price and great service. They didn't try to get me to install other options on my older unit, at addition pricing or upgrades. Really appreciate the service and honesty.

I had a problem with my PC restarting. I thought it was a fan problem. They checked it out and said the fans were ok. I was surprised "NO CHARGE". Very happy with them and will be a repeat customer

I just called them for a price estimate and they told me a free way to try before bringing it in. Their estimate was fabulous! Very good price. I like these guys and don't even know them.