Great Doctors, staff and services. Love the way everything was explained, and the extra time taken to make sure I understood the procedures.

went for first exam under medicare. exam was ok. ins. plan pays 180.00 for glasses. they did a hard upsell in witch there was an additional charge of 176.00. they said i had to pay half. not being familiar with medicre gave them my debit card. went home and had discussion with my husband and deceided was well over our budget. called to cancel and was told there would be a 70.00 restocking fee and was quiute nasty about it. was less than 2 hours frome time of order. just feel 356.00 is way too much

I walked in to see a particular agent in which I would usually see, when I asked for her Pat Unger stood up in my face & said "shes unavailable, u can sit your happy ____s(actually the bad word) down or take your pocket book else where!" If it was only me in the building I wouldn't have been so humiliated. I was almost in tears! How was I to know what to do?