We constantly buy items at auction all over the country and have them shipped to our home in CT. I've never had a worse experience trying to do this than working with RSVP. They promised to pick up, pack, and deliver four items on or about December 2. Having heard nothing by December 5, I called them, only to learn they had not even picked up the items from the auction house yet. When I asked what their new intended schedule was, I was told I would receive a return phone call with that information. You can probably guess there was no return phone call, and then every email and new phone call I placed to ascertain what was going on, was ignored. Palm Beach Modern Auctions should never have recommended this shipper and I'd recommend you quickly skip over this company if you have any interest in dealing with a quality east coast shipping firm.