Hi JohnnyBoy752,



We are terribly sorry for your experience here at the Ritz Charles. We strive for 100% accuracy with our clients and their guests. We take pride in the level of cleanliness in our building and would appreciate to know where it occurred so it can be fixed and maintained more frequently. Yes, our chairs have seen better days, however we are in the process of ordering new ones.



We'd love to speak with you personally about your experience with us. We would be more than happy to set up an appointment so you can come in to give us personal feedback on how we can improve for future events.



Thank you,



Ritz Charles

9000 W. 137th Street

Overland Park, KS

913-685-2600

DO NOT GO HERE! The whole place is very dirty, alot of the chairs they use are about to fall apart, the manager Lorna is very rude and condescending. the service is done by a very unkept staff. overall a Huge waste of money.