I hired Charles to do several tasks and all but one was a disaster. He removed a tree competently, but failed on all the following tasks.

1) Failed to remove debris he said he would

2) Failed to grind all roots per agreement

3) Broke my sprinkler pipes in 4 different spots

4) Chipped my concrete patio with his grinding tool

5) Broke a gate post, requiring repair

6) Failed to follow instructions in trimming some bushed leaving them sightly

Bottom line is if you ONLY want a tree removed, then you might get that job done correctly, but if you plan to have anything else done, where verbal instructions or attention to detail is needed, run as far away from Charles as you can. You will be saving yourself time, money and frustration.

This guy isn't even a arborist. When I asked him about his certifcation he got rude with me. Then said "I got to let you go. I have to take a pee." then hung up on me. I would advise much caution when dealing with this guy.