We drove 2 hours to look at a specific truck they had and ended up buying it, it took all day to purchase th unit. normal process. after we noticed that the headlights didnt match. this truck had been wrecked and repaired ($700 Headlight) called the salesman and brought the truck back he said he would try to help us out and that no one at the dealership noticed it either. while we were there we were getting the oil changed and the service tech revved the truck so hard that smoke was coming from tail pipes. we went through the general sales manager to the service manager to the sales person. left didnt know what right was doing no communication and not a single phone call was returned. I wouldnt recommend this dealership to anyone.

I am from out of town and was in a crisis to get home with a car needing help! The staff at Opelika Ford treated us like we were local folks. The service manager Ernesto Esparza took care of my needs and then some! You can buy a car from anyone but you get great service from Opelika Ford. I wish they were in my home town. BUY and SERVIVE your car at the OPELIKA dealerships!!!!

My husband and I were looking for a new Escape. I went in three times and saw Bradley. He was awesome! He worked with us and made sure we got exactly what we wanted. We found one car but wanted to think about it so we left but when we came back to buy it, it was already sold. Bradley then showed us the other two on their lot and the team began to looking for an Escape to have to us by the next day! We ended up going with one on the lot but he was so patient and knew everything about every car we looked at. We were so happy to have had such an awesome experience because of him.

Hometown replaced the engine in my 2008 Ford under warranty while Carl Gregory wanted to charge me $1400 for a radiator. I didn't even need a new radiator! I ended up buying my last car from Hometown because they treat people the way they want to be treated. They will be honest and up front with you.