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Jo-Ann Fabric and Craft Stores

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Fabric Shops, Arts & Crafts Supplies, Bakers Equipment & Supplies

4470 Ontario Mills Pkwy, Ontario, CA 91764

909-484-0222

CLOSED NOW: 
Today: 9:00 am - 9:00 pm

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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
K
Kasi B.

03/02/11

Provided by YP.com
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Good selection, bad service.

Nice selection of merchandise. Poor customer service. It's difficult to find someone to help you find something or answer your questions.
Every time I have gone there it took forever to get the material I needed cut. Check out was no different.
Most of the cashiers take a while to ring people up and on one occasion a cashier was carrying on a very lengthy conversation about a family member and their personal life. When another waiting customer asked if there was another cashier available she rudely told us she was providing customer service and continued to talk.
If it weren't for their selection and good discounts I wouldn't bother going there.

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Y
ydcott

10/10/12

Provided by YPmobile
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customer service-No

I have never been treated so poorly in my life. they were known for their excellent customer service in the past and they were trained to give excellent service, what happened? is this the same company that wanted to be known for repeat service? I think not!!
?

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N
nekkidfish

01/24/08

Provided by YP.com
review count22photo count0
Great Selection

Although it's usually hard to find someone to help you if you need it, Jo Ann's has a great selection. You can almost always find whatever you're looking for here.

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DETAILS
Hours
Regular Hours
Mon - Sat:
Sun:
Categories
Fabric Shops, Arts & Crafts Supplies, Bakers Equipment & Supplies, Household Sewing Machines, Needlework & Needlework Materials, Scrapbooking
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Data provided by one or more of the following: Thryv, Data Axle, Yext.