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Details

General Info

Visit Pat's Hallmark Shop in Olney, MD for a selection of greeting cards, ornaments, and gifts. Pat's Hallmark Shop helps you celebrate all of life's special occasions.

HoursOPEN NOW
Regular Hours:
Mon - Sat
Sun

Contact Info

Phones:

Main - 301-570-4511

Fax - 301-570-4511

Extra - 240-850-6811

Address:
18305 Village Center Dr Olney, MD 20832

Reviews

1
1 Reviews
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S
SandyandSammy

07/01/10

1 Reviews0
1.0

TERRIBLE CUSTOMER SERVICE!!!!! TERRIBLE CUSTOMER SERVICE!!!!! THE CUSTOMER IS NOT RIGHT ON ANYTHING INT HIS STORE!!! PLEASE READ ON Do not shop at this Hallmark store. I purchased a pair of Crocs for my son on 062910 and he had worn them for 5 hours and the piece that holds the strap on broke. The next day I tried to exchange the shoes and the "manager" there had the following to say to me: 1. She was not going to exchange, or give me a new strap, or let me return the damaged merchandise. 2. She said it was not her responsibility on how my child took care of his shoes (he only wore the shoes for 5 hours!!!)\ 3. Refused to fix the problem and told me that Economic times were hard. 4. She threaten to call the police on me 5. She told me if I had purchased a candle there and dropped it outside the store it was not her responsibility to replace it. I said no it is not your responsibility but it would be good customer service if you would.

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Categories
Greeting Cards, Gift Shops, Gift Wrapping Materials, Invitations & Announcements, Stationery Stores
Payment Options
amex, discover, master card, visa
Location
Olney Village Ctr
AKA

Banner's Hallmark Shop

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