Don't be fooled by their BBB credential because they are a failing store. https://www.bbb.org/memphis/business-reviews/carpet-cleaners/sears-carpet-and-air-duct-cleaning-in-olive-branch-ms-44055300/reviews-and-complaints?section=complaints

I was scammed by them that they refused to do the job but demanded me to pay the service fee in cash. I was intimidated so I paid anyway just for them to leave. Scary and horrific.