I bought a lap top from this company 2 1/2 years ago and I have had no problems at all. When I need service they have not over charged me. They are very help full and do not make you feel like an idiot if you ask them questions. When my lap top final gave me problems they took it in fixed it and my charges were minimal. I would buy another computer from this company as they did what they said "back their computers". I wish more businesses were like M & M Industries.