Both of our kids had braces put on the same day. I visited other orthodontist's offices who had all the video games, prize giveaways, special snacks or water, etc. When I compared prices, I figured out just WHO was paying for those "extras"...me, the customer!! Each appointment at Lovinggood Ortho is quick, the staff remembers my children's names, they work with me on appointment times, and the doctor updates me every visit on how the treatment is progressing. Both of my children are getting their braces removed this month. After spending a couple of years with Dr. Lovinggood's office, I really can't find anything to complain about...unless I wanted to pay more money!