I've been a Bike Barn customer for 37 years. Had appt. with Doug over Christmas Holiday 12-2011. Did shopping there instead of San Antonio. Why? Great Folks, Great Service!! When I was a kid Doug serviced my bikes for paper route and fun riding with a smile and wisdom very fitting for novice rider. My 14 year old son has bought one bike there so far and considering another one later this year. You will ENJOY shopping and learning at the Bike Barn in Ogden, Iowa. If not, check your pulse! THANK YOU DOUG!!