The veterinarian is excellent and the staff provides excellent service as well.

First the staff is very friendly and knowledgeable about the animals and other pets. The facility is always clean and neat. The volunteer are friendly. If I ever have questions about any of my pets I can always stop and get great advice from staff to vet tech. I have adopted 3 kitten from there and they are the best.

Very poorly run volunteer program- I waited four months after filling out a volunteer application before being contacted by the volunteer coordinator, who then scheduled a training that the staff cancelled the next day. It turned out that one of the staff had told the coordinator not to bother, even after I'd stopped in a few times during those four months to ask about the status of the application. This staff member was very rude as soon as I walked in, and appeared to have a strong prejudice right away. It was not clear whether the prejudice was against minorities (I'm Puerto Rican and African American, and all the staff and volunteers I've seen are white) or against people with disabilities or both, but there was clearly prejudice before any attempt to see me as an individual.

The level of discrimination against people with disabilities that the staff at the Ocean City shelter have shown is deeply disturbing. It is difficult to believe that individuals who show this lack of compassion and direct cruelty toward human beings could possibly be treating animals with the dignity and caring that they deserve.