I manage a clinical office and have had Servicemaster by Horton as my cleaning company for the past 6 years. The cleaning is top notch, the gentlemen arrives on time 6 days a week and my staff love him! I have dealt with other companies in the past, so I know when I have found an excellent company! I have had a couple disagreements in 6 years, but those were resolved within minutes of my phone call to the main office. They never argued or hassled with me and always took responsibility, not like some of the past companies that I have dealt with. Over-All I definitely would rate this company 5 stars!!!