Wish I could do no star!!! I had the worst experience with this place. She told me I had to get the biggest most expensive box to preserve my flowers for what I wanted. I picked it up and it was not AT ALL what I wanted and she told me it was to late to do what I wanted. What I wanted was less expensive and I had to spend close to $700.00 and had NO refund for anything. Just an opps sorry. Now I have a big box I can't even hang up and a hole in my wallet. I live out of town and had my Dad bring my box back to have what I wanted done and fix some things moved around in the box and I did not even so much as get a phone call to have it fixed right....After 2 chances NEVER GO HERE!!!