I currently have an LG Washer that is out of warranty and the motor quit working. I called LG and they referred me to This company. After speaking with the rep I was scheduled for a diagnosis. The rep showed up in the time block that was agreed and discovered that the motor was under warranty even though the whole machine wasnt. He then explained to me that LG would cover the part but would not cover the Service charge and labor...he also explained it would take 7 to 10 business days to recieve the part and schedule a return visit to repair. I agreed to the repair price and wrote a check for the partial amount with the rest due upon completion. In 5 days I had not heard back so I called and left a msg. Being on a Saturday I did not recieve a callback until Monday which I expected with the msg on the voice mail. The scheduling employee explained that the part was not yet in but should be in in the next couple days. They called back that tat and fixed me the next...Great Job!

I found a great deal on the perfect dishwasher. The service man was able to answer all my questions promptly, and they delivered it on schedule. Thank Tod..