We came in half an hour before they closed, and they found us a place that night! The staff went way out of their way to make sure we saw good places (Meridian was amazing!) If we were looking for another apartment, we would definitely go there again.Basically, you show up and tell them your price range and what you want. They print off a ton of listings and take you to them. The whole service is free of charge. You can tell the staff is really passionate about Oak Park too.