While this store is higher end merchandise, it is slightly lower priced than coach. You cannot duplicate the "welcome to our home" attitude of clerks and the actual store. You feel like you are stepping into someone's front room or dining room. It's small and cozy. Again, the salespeople do everything to help you and make you feel at home, from a bottle of water on a hot day, to "Why not sit for a minute and relax". If you tell them you want to look on your own, they leave you alone.