I have been a customer for ten or more years. Came here looking for prescription food that we had from emergency vet. Really enjoyed their staff, they always knew what I needed and they were knowledgeable. Recently it sold and all staff is gone, replaced by employees with little or no knowledge. And I've been waiting now for a week for a dental estimate which I received today. Prices have nearly tripled! Time to find a new vet and perhaps where the old staff went.