I started going to this store after I retired last year. I saw and fell in love with thier machines. Since then I have purchased 3 different machines. I was given individual lessons on all of them and then welcomed into thier clubs and classes. The staff are friendly and helpful and they stand behind thier machines. There are always specials going on. I go to classes there almost every week. I you haven't visited this store you are missing out on good things. It is also a great place to meet new friends.