A few years ago I switched from another propane company to Osterman, and I am extremely glad I did. For one thing, they are less expensive, but that is the least of it. In terms of service and courtesy, they have been extraordinary. From the people who answer the phone to the people who come to my home, they are all very polite and eager to be helpful. Most recently, I needed propane to run my home generator due to a three-day power outage, and the delivery was made in two days without any additional surcharge. A reliable company providing terrific service.

Terrible to do business with SORRY I ever did!!!!!!!!!!! ONE STAR S TO MUCH...

Fabulous customer service !! We've recently converted our house to heat with propane gas,. The customer service has been nothing but fabulous we have worked with John Flaherty he even arranged a service call to come to our house after 5 o'clock on a Friday afternoon to fix a different company's mistake . Now that is what I call good costumer service .

Pam Donovan

CROOKS

Osterman Propane is one of the worst in the industry. This company does what ever it wants when it wants.



I had delivery set up on a "on call basis" it went good for about 6 months then they came and decided to fill up my tank. I called up because I did not want this fill and could not afford it after the awfully cold winter 2014. They kept telling me that in all the contracts there is only automatic deliveries. They could not explain why I had been only getting deliveries prior to this after a call. They finally agreed to come take the tank with the propane and credit me. I thought this was great until 2 weeks later I got a bill for tank removal. They made me pay.



Crooks and A - holes

TERRIBLE CUSTOMER SERVICE!! This was my first and last time dealing with this company. One star is too much for these people... I would be embarrassed to be an employee of this company. STAY AWAY!!! On a scale of 1 -10, they deserve -3. The people in the office are rude, if there is any question about their service. The General Manager is out of his depth.

STAY AWAY!!!