I would encourage all riders to avoid this place! They don't deserve the business! I was riding through the area and got a flat -picked up a 3" nail in the rear tire. I called Vally Motorsports of Northampton MA; it was only 2 miles away! ...great! -I thought. Talked to service dept; told them I had a flat and I was only a 2 mi away. I asked if they had a pickup service and to get the flat repaired. Immediately, the attitude started. They don't have a pickup service; I'd have to "check the yellow pages" for a towing service. Yellow pages; seriously?..knew I forgot to pack something. Told the guy, politely, I didn't have a phone book; so he ratted off a couple of names of towing companies -then told me he didn't have the phone #s; I should call "411" and find them myself ..then tells me, when I get the bike there, I'll have to leave it for xDays; explained I was 75+miles from home; was told "I guess you should find a ride home. We're to busy;got people waiting wks for service"