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      Whatever You Drive, Drive A Firestone

      General Info

      Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.

      HoursOPEN NOW
      Regular Hours:
      Mon - Sat
      Sun

      Contact Info

      Phones:

      Main - 817-398-8186

      Fax - 817-281-0129

      ExtraTollFree - 800-997-9115

      Call Us - 800-997-9115

      Address:
      5758 Rufe Snow Dr North Richland Hills, TX 76180
      Email:

      Other Emails:

      Link:

      https://local.firestonecompleteautocare.com/texas/north-richland-hills/5758-rufe-snow-dr/

      Reviews

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      L
      La N.

      04/25/15

      Provided by YPmobile
      1 Reviews0
      1.0

      Cliff Keller is the store manager of the Firestone Complete Auto Care at 5758 Rufe Snow Drive, North Richland Hills, TX 76180-6138. He is highly charming and can manipulate words to instill a sense of trust, but for customers who he thinks he can undermine, he will do so. He explicitly lied to me stating he would install all four Bridgestone tires on my vehicle. He reiterated the statement prior to me signing the merchant copy to my receipt. The employee who helped check my account balance out, inquired about the two Continental Pro Contact tires on my invoice (which were close to Bridgestone quality pricing) Keller immediately replied, "What? Oh, how did I get that on there? Oh, just delete that." The two front tires are clearly Continental Pro Contact tires. When I stated Keller had made the four Bridgestone tires statement, he vehemently and rudely retorted back he never made such a statement. The discrepancies within Keller's statements made on April 24th and April 25th of 2015 abound. Keller's actions have infinitely sealed the lack of quality in Firestone's reputation as both a brand and business. I was hoping this recent stop at Firestone service facility would make right all the wrongs from previous experiences with other Firestone locations throughout Texas, but unfortunately, it has only cemented how much the genuine care for people is lacking at Firestone, especially at the Firestone Complete Auto Care on 5758 Rufe Snow Drive, North Richland Hills, TX 76180-6138. Cliff Keller, would you have treated your mother, daughter, or the young lady friend who visited you inside your store the same way? You clearly attempted to deceive me. Your employee who caught the huge discrepancy with your statement is the only honest person at your facility.

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      Categories
      Mufflers & Exhaust Systems, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
      Services / Products
      Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
      Payment Options
      amex, discover, master card, visa
      Brands
      Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
      Other Information

      Emergency Service: No

      Express Maintenance: Yes

      Fleet Services: No

      Free Estimates: Yes

      Parts Available: No

      Rental Cars Available: No

      Road Side Assistance: No

      Shuttle Service: No

      Towing: No

      Wi-Fi: No

      Data provided by one or more of the following: Thryv, Data Axle, Yext.