When I first called Steve (the owner) I told him I was looking to buy a new grand piano and his reply was simply "I have your piano". Well he wasn't kidding. The showroom is large with many new and pre owned pianos in all types of beautiful finishes. Steve directed me to pianos that he thought would be good for me and then let me roam freely around the shop to try all the pianos at my leisure. After trying about a dozen I found one that "spoke" to me. Steve gave me a great price with a great warranty and a really quick delivery. Steve's knowledge of pianos and their care made it easy for me to make this important decision. So I am now the proud owner of a beautiful new grand piano and I couldn't be more pleased. (Chris in Eureka Springs)