I was apalled yesterday when we went in for some of your great chicken. It seems the "day" cook was close to getting off and didn't want to start cooking. He said the evening cook was coming on and he could start the cooking. Well, you had a store full of very unhappy people. Where in the world do you get cooks with that attitude. If it weren't for your fantastic food, you might not have any more customers. The poor ladies taking the orders were trying their best to "make things right" and they should all get bonuses. Thanks for listening. Jerry